Horizon Blue Cross Blue Shield of New Jersey has a long and proud history of being the premier health insurance choice of residents and businesses in the Garden State. Horizon BCBSNJ was founded in 1932 as one of the very first health insurance companies and Blue Cross plans in the nation. Horizon BCBSNJ serves more than 3.8 million members and employs approximately 5,000 employees.
In 2017 — which marks the 85th anniversary of Horizon BCBSNJ — J.D. Power, known nationally and internationally as the gold standard in measuring customer experience, ranked Horizon BCBSNJ the #1 health insurer in New Jersey in its 2017 U.S. Member Health Plan Study. Horizon BCBSNJ received high marks in each of J.D. Power’s six key grading categories: Overall experience, coverage and benefits, provider choice, information and communication, claims processing and customer service.
The J.D. Power recognition comes on the heels of other recent accolades for Horizon BCBSNJ. Earlier in 2017, Insure.com ranked Horizon BCBSNJ sixth in America in its 2017 Best Health Insurance Company survey. Horizon BCBSNJ was also ranked in the DiversityInc Magazine’s Top Ten Regional Companies for Diversity for the seventh consecutive year.
Horizon BCBSNJ is headquartered in Newark with offices in Wall Township, Mt. Laurel and West Trenton, and a Retail Center, Horizon Connect, in Moorestown. Horizon BCBSNJ and its subsidiary companies offer a wide variety of medical (including Medicare Supplemental, Medicare Advantage and Medicaid products), dental, prescription drug (Rx), and health and wellness insurance products and services to individuals as well as local and national employers. Horizon BCBSNJ subsidiaries also provide worker compensation and personal injury protection (PIP), administrative services and access to life insurance and disability products (sold, but not underwritten by Horizon BCBSNJ or its affiliated companies).
Its subsidiary, Horizon NJ Health, is New Jersey’s largest Medicaid and NJ FamilyCare insurer, serving approximately 840,000 publicly insured members.
Access to quality health care, affordability and stability have long defined Horizon BCBSNJ’s strengths in the health insurance marketplace, and those attributes have never been more evident than in today’s health care reform environment. With new coverage benefits and requirements under the Affordable Care Act, New Jerseyans continue to turn to Horizon BCBSNJ, more than any other carrier, for answers, peace of mind, access to large networks of doctors and hospitals and service excellence. Horizon BCBSNJ has focused more than ever on using its distinctive local presence in New Jersey’s communities and experienced industry knowledge to help guide consumers through the complexities of buying and using health insurance.
Horizon BCBSNJ is leading a collaborative effort to transform how health care is delivered in New Jersey to reward hospitals and doctors for the value of the care, not the volume of care, they provide. Horizon BCBSNJ has developed new patient-centered programs that reward more coordinated and efficient patient care and improve the satisfaction of patients. There are more than 4,100 primary care network doctors and thousands of specialist doctors in Horizon BCBSNJ’s patient-centered programs. The programs currently include more than 3,700 physicians at 900 practice locations. More than one million Horizon BCBSNJ members are benefiting from this patient-centered care.
Horizon BCBSNJ is active in the communities where its employees live and work, investing in programs and initiatives that are improving the lives of residents across the state. The charitable arm of Horizon Blue Cross Blue Shield of New Jersey, The Horizon Foundation for New Jersey, has awarded 52 grants through the third quarter of 2016, totaling $1.95 million – and 1,277 grants, totaling $45.5 million, since its inception in 2004.
Horizon BCBSNJ’s 5,000 employees also generously contribute their time and financial resources to charitable causes around the state. They participate in food drives, coat drives, toy drives, volunteer services and fund-raising activities, and make financial contributions through a company-sponsored Matching Gifts Program. Over the last ten years, employees have logged nearly 34,000 hours of volunteer time, and gift matches have totaled more than $2 million. Learn more at www.HorizonBlue.com. Horizon BCBSNJ is an independent licensee of the Blue Cross Blue Shield Association serving more than 3.8 million members.